Production and Shipping Delays - 2020 Holiday Season

Production and Shipping Delays - 2020 Holiday Season

This holiday season is proving to be the busiest e-commerce season we have seen.

Global delivery partners are experiencing record-high volumes this year. We are committed to producing orders on time, but recommend that you order as early as possible for the best chance of receiving your order before the holidays.

Due to the global pandemic, more people are shopping online and from the safety of their homes, and we are experiencing an unprecedented high number of orders. As a result of the increase in volume, shipping carriers are experiencing more delays, and some of your orders will take longer to arrive than expected.

With Martian Creative's local production in 30 countries to 5 billion potential consumers we produce our products closer to your delivery address, thus reducing the risk for delays. But as you know, the parcel volume has exploded, so even for domestic sendings there are unfortunately delays and you need to plan for it in your own communication to customers.

We encourage you to place your orders now.

Our last order dates remain subject to change. To check the status of your order and get information on what to do if an order is late, click here.

We hope 2020 will be a successful holiday season and that we see a much better 2021.

Please note, comments must be approved before they are published